I want you to be happy with your item and I realize that things sometimes don't fit or look the way you thought it would. I'm happy to refund your money on any ready to wear item and/or to help you find another item in my shop if you would prefer.
If you are not happy with your purchase please NOTIFY ME at email@example.com within 4 business days of receiving your package. I will be happy to accept returns and issue you a refund or exchange. Refunds will be made via Paypal when the item is received in THE SAME CONDITION. Shipping fees are non-refundable. Sorry, no refunds, returns or exchanges on Custom/Made to Order items.
Items must be returned within **** 6 business days and in ORIGINAL UNWORN condition***** (no stains, makeup, tears, odors, perfume or other fragrances) in order to receive a refund.
For trying on items, particularly white or light fabrics, please be sure to remove makeup and fragrances that may damage the garment and void your ability to return the item. Item must be exactly the same as when it arrived - in the same sellable condition to be eligible for return. For your protection, use a service with delivery confirmation and insurance when reshipping the item. If you return an item and it is damaged, I cannot return your money. You will need to pay shipping to have the item returned to you.
I cannot give refunds on Customized items. Each Custom/Made to Order item is created just for you and fits your measurements. Contact me at firstname.lastname@example.org if you are unsatisfied. I'll be happy to try and work things out for you.